Capital One is the most important non-public employer within the Richmond area.
Silver medal: TD Financial institution, which has branches in 15 Jap states and Washington, takes second place.
It carried out nicely in our survey, and it was one in all a handful of banks for which we had been capable of get a customer support consultant on the telephone not less than as soon as after we known as with just a few questions as a possible new buyer.
Its cellular app could be a bit tough to navigate, but it surely has a clear interface and packs loads of options for financial institution prospects, who can test their balances and up to date transactions, deposit checks, set account exercise alerts, lock and unlock their debit card and extra.
In case you want customer support assist, you’ll be able to attempt utilizing a digital assistant via the app, name a customer support line — with stay brokers obtainable in any respect hours — or join via social media.
Complaints to the CFPB about TD principally concerned hassle with managing an account and issues opening an account.
Bronze medal: Chase, our third-place winner, is an enormous financial institution with branches unfold throughout 38 states and Washington.
Chase was a excessive scorer in our survey, and it had one of many lowest grievance ranges in contrast with its share of the market amongst our financial institution finalists.
— to richmond.com
The post Kiplinger’s Personal Finance: Banks with the best service | Business News appeared first on Correct Success.
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