SINGAPORE, Jan. 27, 2021 /PRNewswire/ — Singapore’s award-winning on-line insurer has launched a 24/7 emergency web app that makes it sooner and simpler for motorists and travellers to hunt help.
Accessible at no additional value to all Budget Direct Insurance prospects, the app connects motorists and travellers to an emergency help knowledgeable if they need to want assist in Singapore or when abroad.
Finances Direct Insurance coverage says it will likely be a useful device for motorists and motorcyclists who’ve had an accident, a car breakdown or perhaps a flat tyre and wish roadside help together with requesting a tow truck. It’s going to additionally present additional peace of thoughts for motorists exterior of Singapore when travelling in West Malaysia and Southern Thailand.
A key function of the app is its GPS functionality which permits responders to simply find callers. The net insurance coverage firm says real-time standing updates may help alleviate a lot of the stress skilled by callers while ready for assist to reach on the scene.
Simon Birch, Finances Direct Insurance coverage CEO, mentioned: “We’re actually happy to offer our prospects this free 24/7 emergency help app that makes it sooner and simpler to hunt assist. It provides our prospects an extra channel for contacting our emergency service supplier and provides them extra peace of thoughts when searching for assist.”
He added: “We’re at all times eager to make life simpler for our prospects, whether or not it is getting a quote and shopping for insurance coverage super-fast or searching for emergency help rapidly and simply. We need to make the insurance coverage expertise as clean and hassle-free as we probably can.”
In addition to having the ability to deal with emergency calls, the app affords a 24/7 dwell chat possibility. In each situations, prospects will liaise immediately with an emergency help knowledgeable.
Accessed on any browser through a hyperlink on the Finances Direct Insurance coverage web site, the online app requires no obtain and can be utilized as a substitute of an emergency hotline quantity, giving prospects an extra possibility in the case of searching for assist. An added bonus, says the digital insurer, is that abroad callers will not need to incur probably hefty cellphone roaming expenses.
The insurer says the app offers a clean and hassle-free buyer verification course of too, making it sooner for patrons to hunt assist. It’s going to additionally allow callers to make direct contact with Finances Direct’s emergency help group a number of instances with out having to repeat their identification particulars.
The app was created and designed by Across Asia Assist, an emergency help service supplier for Finances Direct Insurance coverage.
Justin Lai, Chief Expertise Officer for Throughout Asia Help, mentioned: “Our app permits prospects to get a direct response with out having to undergo the traditional method of contacting the decision centre and probably being placed on maintain. Whether or not it is for an emergency or non-emergency request for help or recommendation, it serves to attend to each little roadside or journey help inquiry at any time.”
The emergency help app is a boon to the web insurer which prides itself on being an trade chief in the case of implementing digital options. It has been on the forefront of providing prospects the chance to make use of SingPass when getting a quote and shopping for insurance coverage. It additionally offers on the spot coverage cancellations and declare payouts to its prospects through PayNow. Plus, the web insurance coverage firm for automotive, bike and journey affords one of many quickest on-line quotes in Singapore.
About Finances Direct Insurance coverage
Finances Direct Insurance coverage is an award-winning on-line digital insurance coverage firm. An unbiased client analysis examine discovered that Finances Direct affords the most cost effective complete car insurance plans in Singapore. It’s a part of a world group which offers insurance coverage options for thousands and thousands of policyholders worldwide. Their manufacturers embrace Examine the Market within the UK, Finances Direct in Australia and Telesure in South Africa.
Throughout Asia Help (AAA) is a digital help firm. AAA is a Core Accomplice of Worldwide Help Group (IAG), the biggest alliance of unbiased help corporations and suppliers on the earth.
SOURCE Finances Direct Insurance coverage Singapore
— to finance.yahoo.com
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